
We need to talk about the quiet frustration shared across internal comms, marketing and bids teams…
Hands up if this sounds familiar… The time is put into crafting messages, refining wording, going through umpteen rounds of sign offs - and then it lands with far less impact than it should.
According to Gallup, only around 23% of employees strongly agree that their organisation communicates effectively. Research from HubSpot consistently shows that audiences are far more likely to engage with video and visual content than text alone.
So the issue usually isn’t the message. It’s the experience around it.
More content than ever.
We’re all producing more content than ever - updates, campaigns, presentations and leadership comms. But much of it is designed to be delivered, not experienced. And that’s where things can crumble.
People don’t necessarily remember messages. But they can always recall whether it held their attention and felt worth their time!
We ask our clients to look at their project differently. Instead of starting with “what do we need to say?”, they’re asking “what will this feel like for the audience?”. It’s a small shift, but it changes everything.
A leadership update becomes something people actually want to tune into, not just another calendar invite. Campaigns can unfold across formats, rather than a collection of disconnected assets. A bid can become a narrative that’s easy to follow and hard to forget. Even complex or technical messages start to feel clearer when they’re brought to life in the right way.
We’ve seen this across a range of projects. A series of mundane slides is so much better as an engaging, broadcast-style experience, using film and motion to give structure and energy to a key message.
Are guests to a townhall going to have a chance to ask questions… can they answer polls… can they interact and feel part of something, rather than being talked at for a few hours?
Instead of information being passively received, it’s actively experienced, whether people are there or joining remotely.
Making propositions land.
In marketing, we often see brands with strong propositions that simply aren’t landing. But when we suggest using film or animation, something changes. The message becomes clearer, faster. People get it almost immediately - and that is everything, especially when attention spans are short.
For SMEs, the challenge is often credibility. You might have a great product or service, but if the way you present it doesn’t reflect that quality, it becomes a stumbling block. Well-produced video and visual content can shift perception quickly, helping smaller organisations show up with confidence alongside larger competitors.
And for bid teams, where the stakes are high, experience really matters. Evaluators are often reviewing multiple submissions under time pressure. Reams of PDFs and slides can make it harder for your message to stand out. Bringing visual storytelling into the process can completely change how your proposal is received and remembered.
According to Wyzowl’s State of Video Marketing report, 91% of businesses now use video as a marketing tool, with many reporting increased understanding of their product or service as a direct result.
When people can see and experience something, they’re far more likely to understand it - and remember it. After all, if you had to choose to watch a huge powerpoint packed with pie charts or a presentation using video or story-telling, which would you choose?
Better engagement leads to stronger alignment internally. Clearer communication supports better decision-making. More compelling storytelling improves how your brand is perceived externally.
And in competitive situations, like a pitch or bid, those marginal gains can make a meaningful difference.
That's a wrap.
Instead of trying to improve everything at once, focus on one moment that really matters.
Take the major update that needs to land. Then think about how to make that moment feel different. Not louder or longer, just better.
Right now everyone is creating more content, so the organisations that stand out won’t be the ones who say the most. They’ll be the ones who create something worth experiencing.
If you’d like to see how we could help your organisation, do drop in for a brew if you’re nearby or contact us to arrange a call.
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